Return and exchange policy

- Replacement and return is the right of the content of all our customers, and it includes all the products that we offer on our store.

- All products offered on our store are subject to the policy of replacement and return in accordance with the terms and conditions stipulated in this page.

- Returns or exchanges can be made if the product is in the original condition upon purchase and wrapped in the original package.

Return within three (3) days and replacement within seven (7) days from the date of purchase.

- Please contact us via the Contact Us page or our phone numbers in order to request a return or exchange.

- Please photograph and send the product, specifying the city, address and order number to be replaced with another product in case the product is corrupt or has a certain defect, or it is not used according to the agreed upon.

- The amount is returned to the customer in full if the product he reached is completely different with the product description on the product page of our website.

- We are not responsible for any expectations of the use of the products by the customer, which we did not mention on the product page of our website.

- Deduct 30% or a value of no less than 25 dirhams if the customer does not want the product and has no defect and no any problem mentioned.